Refund Policy
Thank you for choosing Toke Makinwa Beauty! We strive to provide you with high-quality beauty products. If, for any reason, you are not satisfied with your purchase, please review our return and refund policy below.
1. Returns:
We accept returns within 7 to 10 days of the purchase date. To be eligible for a return, the item must be unused, unopened, and in its original packaging. Please include the original receipt or proof of purchase with your return.
2. Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
3. Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@tokemakinwabeauty.com within 3 days of receiving the product.
4. Shipping:
To return your product, mail it to: info@tokemakinwabeauty.com
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
5. Cancellations:
If you wish to cancel an order, please contact us as soon as possible. Once an order has been processed and shipped, it cannot be canceled.
6. Damaged or Defective Products:
If you receive a damaged or defective product, please contact us at info@tokemakinwabeauty.com within 3 days of receiving the product. We will provide instructions on returning the item, and upon inspection, a refund or replacement will be issued.
7. Contact Us:
If you have any questions about our return and refund policy, please contact us at support@tokemakinwabeauty.com.
Please note that this return and refund policy is subject to change. We recommend reviewing it periodically for any updates.
Thank you for choosing Toke Makinwa Beauty!
Our Mission
Toke Makinwa Beauty’s mission is to redefine luxury beauty experiences by empowering individuals to express their unique beauty confidently through premium products. We blend innovation with tradition to inspire self-expression and celebrate diversity in beauty.